Terms of service

Terms of Service

Overview

This website is operated by Nalexible. Throughout the site, the terms “we”, “us” and “our” refer to Nalexible.

Nalexible provides natural stone materials, architectural surface solutions and related services for residential, commercial and design projects.

By accessing our website, requesting samples, purchasing products or communicating with us, you agree to be bound by these Terms of Service.

Products and Product Information

Nalexible products are made from real natural stone. Due to the natural characteristics of stone, variations in colour, texture, veining and surface appearance may occur between different pieces.

Product images, samples and website information are provided for reference only. Actual materials may vary from displayed images due to natural stone characteristics and screen differences.

These natural variations are considered part of the beauty and uniqueness of genuine stone and are not considered defects.

Orders and Project Requirements

Many Nalexible products are supplied for architectural, interior design and commercial projects.

Before placing an order, customers are responsible for confirming:

Product specifications
Dimensions and quantities
Application requirements
Installation conditions
Suitability for the intended project

For project-based or customised orders, Nalexible may require additional information before confirming production and pricing.

Pricing and Quotes

All prices, quotations and product information provided by Nalexible are subject to confirmation.

Project pricing may vary depending on product selection, quantities, custom requirements, shipping location and other project conditions.

A confirmed quotation or order confirmation will define the final product details and agreed terms.

Custom Orders

Some Nalexible products may be customised according to project requirements, including specific sizes, quantities or material selections.

Once production has commenced, customised orders cannot be cancelled unless otherwise agreed by Nalexible.

Installation and Application

Nalexible products are designed for specific applications and installation requirements.

Customers are responsible for ensuring that suitable installation methods, substrates and construction requirements are followed.

Installation recommendations provided by Nalexible are general guidance only and should be reviewed according to each project’s conditions.

Intellectual Property

All content on this website, including images, text, product information, logos and design materials, is owned by or licensed to Nalexible.

Content may not be copied, reproduced or used without prior written permission.

Limitation of Liability

Nalexible provides information and products based on available knowledge and specifications.

To the maximum extent permitted by law, Nalexible is not responsible for losses resulting from incorrect product selection, unsuitable installation, misuse of products or failure to follow recommended installation requirements.